Friday, November 29, 2024

THE ULTIMATE FIXER

A leader is often known by the people he/she surrounds himself/herself. This is especially true for a US president-elect because the modern presidency is too complex for any single person to get results. So, I am closely watched President-elect Biden make his staff and cabinet appointments and was pleased to discover his appointment of the Covid-19 coordinator- Jeffrey Zients.

If you have not heard of Zients, that is understandable. He apparently does not seek the limelight. From videos I have seen of him he is polite, respectful, and positive. One former colleague of his describes him as possessing a high level of emotional intelligence. During the Obama Administration he was known as “Mr. Fix-It” as he was often called upon to lead agencies or programs out of chaos. He is no expert in areas like IT or health care, but Zients knows how to lead people and manage resources. I consider him the ultimate fixer in the most positive way.

An ultimate fixer is almost an indispensable person for any leader. In the past I called such people “wizards.” These people cross boundaries to perform their magic with the total confidence of the leader. Franklin Roosevelt had his Harry Hopkins, Ronald Reagan had his William Clark, Donald Trump had his Mick Mulvaney, and Barack Obama had (and now Joe Biden has) Zients. Fixers are generalists rather than specialists in that they are flexible, adaptable, and have the agility to organize to get results.

Zients was born in suburban Washington, DC. After graduating from Duke University with a major in political science he moved to Boston and became a consultant. He returned to the Washington area and engaged in numerous business ventures. He is credited in helping to bring back major league baseball to the nation’s capital in the form of the Washington Nationals team.

President Obama first appointed Zients in 2009 as the federal government’s first chief performance officer. Then, over the course of the next several years, Zients was twice acting director of the Office of Management and Budget (once for 16 months), program manager for both “Cash for Clunkers” and the ACA Heathcare.gov website, and finally director of the National Economic Council. For the past four years Zients has been an investment banker.

When asked at a Washington economic forum during the Obama Administration on how he led the effort to repair the broken healthcare.gov website Zients answered in a typical fixer way- set a deadline, organize a team, get one general contractor, and work hard. Thus, Zients has a well-deserved reputation as a management expert who knows how to best use systems and processes to get the desired results. I expect to see him appointed to other posts in the Biden Administration.

Finally, Zients has served as White House Chief of Staff for President Biden since the resignation of Ron Klain on February 8, 2023. This post has been most enigmatic for Zients. With President Biden in political freefall due to health and policy concerns, the public has not heard from Zients, so, we are not informed of his management style with the President or with the White House staff. Even more specifically, we do not know of his attitudes towards such policy issues as immigration, inflation, crime, or even the presidential candidacy of Vice President Harris. Perhaps we political and policy wonks will learn something in 2025 and beyond.

 

 

GEORGE MARSHALL: QUIET DEMEANOR

 

[This biographical essay will have a different format than the others I write. Instead of a continuous narrative, this essay consists of six scenes from Marshall’s life and a lessons learned section.]

 

SCENE ONE: LEADING YOUR PEERS

George Marshall was born December 30, 1880. He grew up in Uniontown, Pennsylvania near Pittsburgh. Marshall was a distant relative of John Marshall, veteran of the American War for Independence and later the longest serving Chief Justice of the Supreme Court. His father was a local businessman who made unfortunate investments which marginalized his family. He was an indifferent student so when he decided to enroll at Virginia Military Institute (VMI) he once overheard his older brother Stuart, already a VMI cadet, pleading with their mother not to permit George to attend VMI because he would embarrass the family. This event only hardens George’s resolve to be a successful cadet.

VMI was more of a military trade school than a college. It was steeped in the glories of the Confederacy and the Southern cause. Although hazing of new cadets was officially forbidden, it was indeed a fact of life among the Corps of Cadets. Marshall arrived late his first year due to an illness and together with his Yankee accent, he instantly became a hazing target. So, not long after his arrival, Marshall was aroused out of his bed one night by older cadets, stripped of his night clothes, and ordered into a sitting position over a bayonet sticking out of the wooden floor in the barracks. But, due to physical weakness resulting from his recent illness, Marshall could not maintain the hazing position and a large slash in his body caused an injury. Marshall was rushed to the infirmary by the older cadets, who feared for both Marshall’s personal safety and whether he would inform the administrators of their activities.

Despite his serious injury, Marshall refused to divulge the names of the guilty cadets, earning their lasting admiration. Marshall’s instincts as a natural leader began to rise culminating in his selection as First Captain of the Corps of Cadets his senior year at VMI.

 

SCENE TWO: CONFRONTING THE GENERAL

Upon graduation from VMI, Marshall sought an officer’s commission in the US Army. He even went to the White House to lobby President William McKinley directly. The newly commissioned Lieutenant Marshall began to serve in variety of assignments from survey work in the Southwest to the Philippines. He began to shine in staff work. He also became a life-long learner particularly with his assignment to the Infantry and Cavalry School (now General Staff College) at Fort Leavenworth, Kansas. First as a student and then as an instructor, Marshall took a renewed interest in history which surfaced while a VMI cadet.

With our entry into World War l, Marshall went to France as chief of staff of the newly formed 1st Infantry Division. The rapid expansion of the US Army in 1917-18 strained training and logistics prompting a visit to division headquarters from General John Pershing, commander of the American Expeditionary Force (AEF). Pershing proceeded to roundly criticize the division commanding general for the lack of fighting readiness, which Marshall thought unfair. As Pershing began to leave, the usually stoic Marshall touched Pershing’s uniform sleeve to get his attention and then shared his own evaluation of the division’s situation including defending his commander. Pershing listened, said a few words, and quickly left the headquarters. Marshall’s fellow officers were stunned thinking Marshall’s military career was over.

Rather than relieving Marshall of his duties, Pershing sent for Marshall to serve as a staff planner at AEF Headquarters. Participation of American soldiers and marines in the fighting intensified in the summer of 1918 as the Allied forces made their final big push against the German Imperial Army. Marshall was assigned as the primary planner to move 800,000 US soldiers and their supplies and equipment from one battlefield to another without detection from the Germans. He spent a few hours walking and thinking. Realizing that nothing like this had ever been attempted, Marshall worked throughout the night and submitted his operations plan in the morning, It was adopted with few changes and the operation was a huge success. Colonel Marshall was recommended for his first star as a brigadier general but unfortunately for him personally the war ended before the promotion was finalized.

 

SCENE THREE: DOUBTING THE PRESIDENT

Following the end of the war, Marshall resumed his permanent rank of captain as his colonelcy was temporary for wartime purposes. He also resumed staff duties as the personal aide to Pershing, soon to be appointed as the Army Chief of Staff. But Marshall finally got field duty by being posted to the Army regiment serving in China. A decade after drafting an operations plan for hundreds of thousands of soldiers in combat, he drilled soldiers in small unit tactics but with the same sense of duty and attention to detail.

Promotion in the peacetime Army was slow and postings were often mundane. But Marshall was assigned to a task that paid many dividends in the coming second global conflict. As Director of Instruction of the Infantry School at Fort Benning, Georgia he revised combat planning and tactics, and he noticed which officers were talented, officers who would be ready to assume greater responsibilities. Finally, in the 1930s, Marshall was promoted to general and ultimately was assigned as Deputy Chief of Staff at the War Department in Washington, DC.

As Deputy Chief he was part of a group meeting at the White House in 1938 with President Roosevelt. The President had hoped that the group would rubberstamp his proposal to expand the Army Air Corps by greatly increasing aircraft production. As FDR polled the group members, they all agreed. When the president came to Marshall, he asked, “George, don’t you agree?” To which Marshall replied, “No, Mr. President, I do not, “and proceeded to brief FDR for his reasons. The others sat in stunned silence as FDR quickly adjourned the meeting. As with his encounter with Pershing two decades earlier, many observers felt Marshall had a career ending disagreement with the President.

Poland to begin World War Il, Marshall became Army Chief of Staff, a post sought by many other generals more senior than him. Marshall would serve as Chief of Staff for six years throughout US preparation for and involvement in the second great war.

 

SCENCE FOUR: DOING YOUR DUTY

Throughout the remainder of FDR’s presidency until the president’s death in 1945, Marshall was a valued and trusted adviser. A large measure of success in this arena was attributed to Marshall’s management of their relationship. Marshall refused to be drawn into FDR’s informal inner circle. When FDR persisted to address Marshall by his first name, Marshall bluntly protested, “That’s General Marshall, Mr. President.” FDR was initially perplexed by his formality but soon realized that he could count on Marshall to give clear-headed counsel supported by facts. For example, when the need for a Chairman of the Joint Chiefs of Staff to coordinate the war efforts became apparent, Marshall recommended that the president recall Admiral William Leahy out of retirement for the post rather than lobby for the position himself. FDR did so and Leahy became according to one biographer, the “second most powerful man in the world.”

When he became Chief of Staff in1939 and throughout the war, Marshall gleaned the senior officer rolls of all generals he deemed too old or infirmed to lead effectively during wartime conditions, He also brought into higher command junior officers he thought had potential demonstrated by their actions. One such junior officer was Colonel Dwight Eisenhower, who was stationed at Fort Sam Houston in San Antonio. Just a few days after the Pearl Harbor attack, Marshall ordered Eisenhower to the War Department to direct the War Plans Division. Later, in 1942, General Eisenhower was ordered to England to commence planning for Operation Torch, the Allied attack into French North Africa. Then came Operation Husky into Sicily ad Allied operations into Italy proper until Ike was recalled back to England to finalize plans for Operation Overlord, the famed D-Day invasion of France to forge the final defeat of Nazi Germany.

Back in Washington, who was to become the supreme allied commander of Overlord was not settled. FDR knew Ike could handle the job, yet he also knew Marshall had earned the position.  While the president could not readily make the decision, he pre-determined that Marshall in any way desired the Overlord assignment, he would get it and Ike would be returned to Washington as Chief of Staff. So, FDR and Marshall had their final meeting about the Overlord command. FDR hinted that the name of the supreme commander would make history, and the chief of staff would be forever obscure. Then he waited for the general’s response. Even though Marshall definitely wanted the Overlord command, he believed in duty first. He replied, “It’s your decision, Mr. President.” FDR decided that Marshall was too valuable to leave Washington, so Ike would be the Supreme Allied Commander, Marshall sent the orders to Eisenhower.

 

SCENE FIVE: CONFRONTING THE PRESIDENT

The death of FDR in April 1945, was a shock to the nation. Ane yet, our constitutional system worked as Vice President Harry Truman was quickly sworn in as our new president. He immediately face the use of the newly-developed atomic bombs, how to deal with the Soviet Union and related Communist aggression and influences in Europe and Asia, and the integration of the US armed forces among other challenges.

Marshall was a partner of Truman’s throughout much of the late 1940s and early 1950s. In November 1945, the day after he retired from the Army, he was recalled to public service at Truman’s request to become US special envoy to China. Following his China venture, Marshall became Secretary of State and then Secretary of Defense in the President’s cabinet. Not only did British Prime Winston Churchill consider Marshall to be the architect of victory in winning World War ll, and President Truman also hailed him as the greatest American since George Washington.

Imagine Truman’s dilemma when Marshall confronted him about another major foreign policy decision the president needed to make- whether or not recognize Israel as an independent nation. Truman leaned toward the humanitarian argument in that the Jewish people needed a homeland after the Holocaust while Marshall took the pragmatic approach of supporting the Arabs and their vast oil reserves. Marshall threatened to resign if Israel was recognized. Truman did indeed recognize the State of Israel and Marshall, to his credit, did not resign.

 

SCENE SIX: FORGIVING THE PRESIDENT

The postwar years were also kind to Eisenhower. After serving as Army Chief of Staff, he retired from the military and became president of Columbia University. Eisenhower was recalled to active duty to become the Supreme Allied Commander for NATO. He again retired to choose a different retirement path than Marshall.

Like many other military officers of era, Eisenhower was apolitical. He did not vote and he did not discuss partisan politics. But after the war, things changed. As FDR prophesized, people remembered the Overlord commander, and both the Democrats and Republicans wanted Eisenhower as their presidential candidate.  Ike finally identified with the Republicans, and he became a candidate to become that party’s presidential nominee in 1952. He beat his chief party rival Robert Taft of Ohio, son of President Taft and was the victor of both the 1962 and 1956 general elections defeating Adlai Stevenson, grandson of Vice President Stevenson during the second term of Glover Cleveland, both times.

A big issue of the election of 1952 was the Red Scare, the supposed Communist infiltration of the US government. Although there were Soviet spies in the US and two of them, Ethel and Julius Rosenberg, were executed, many accused were innocent. The truth did not hinder demigods such as Senator McCarthy of Wisconsin from exploiting the issue. At a campaign rally held in Milwaukee in 1952, McCarthy, with Eisenhower in attendance, accused Marshall of being a Communist sympathizer, and Eisenhower did not utter a word of protest against this lie.

I personally have always considered Eisenhower’s inaction in this matter as an act of moral cowardice on his part. After all, Marshall was his chief mentor in high command and Eisenhower would not ever been elected president if Marshall had actively sought command of Overlord seven years earlier. Apparently, Ike had come to regret the incident.  At Marshall’s funeral service, Ike attempted to apologize to Marshall’s widow. Mrs. Marshall replied to the President in effect that her husband understood politics and that he did dwell on Ike’s inaction that day in Milwaukee.

George Marshall died October 16, 1959. At his request, his body did lay in state and his funeral service was simple, befitting a soldier and statesman who simply did his duty. He wrote no autobiography, lest he embarrass or offend someone. And he forgave the man who did not defend his reputation. Marshall was a hero and leader, a “Defender of the Republic” as one biographer described him.

 

 

 

LESSONS LEARNED:

1.     A quiet demeanor, a stoic personality, if used consistently and effectively, can be a “force multiplier” for leaders to inspire confidence among their followers especially during a crisis or adversity.

2.     An effective leader knows when to break out of the quiet, so others know that the leader is serious.

3.     A leader understands that he/she must be a “thermostat” regulating emotions rather than being a “thermometer” merely expressing emotions.

 

Saturday, November 2, 2024

WILLIAM WIBERFORCE: CHRISTIAN CHANGE AGENT

 

William Wilberforce was one of the greatest reformers, spiritual or secular, in world history. When one thinks of reformers, they think often of Martin Luther, John Wesley, Gandhi, Nelson Mandela, or Martin Luther King Jr; one rarely thinks of Wilberforce. His primary purpose in life-ending the slave trade in the British Empire- eventually led to the abolition of slavery which freed millions of people without violent revolution.

William Wilberforce was born on August 24, 1759, in Hull, England. His family was in the merchant business as Hull was the leading English seaport trading in the North Sea and Baltic regions of Europe.

Through relatives, he had an early exposure to Methodists, evangelical reformers founded by John and Charles Wesley. But Wilberforce remained thoroughly secular in his worldview until much later. He entered Cambridge University in 1776 at the age of 17 and the deaths of his grandfather and uncle in 1777 left him independently wealthy.

Almost immediately following graduation from Cambridge in 1780, Wilberforce was elected to Parliament. He befriended William Pitt the Younger, one of the greatest British politicians of the time who became his political mentor. Yet Wilberforce continued to focus on his personal pleasures of gaming and drinking.

Then in 1785 the “big change” in Wilberforce’s life occurred. The brother of the popular headmaster of Hull Grammar School, which he attended as a youth, was Isaac Milner, professor of mathematics at Oxford University and one of the leading scientists in Europe. On a trip to the European continent that year, Wilberforce and Milner spent much time together with Milner witnessing to his young friend about surrendering his life to Jesus Christ. This he did and Wilberforce began to re-prioritize his life with new attitudes towards his money, time, and talents. He also began to engage others in discussing spiritual matters.

England, the home base of Great Britain and indeed of the entire British Empire, during this time was a cesspool of moral decay. Despite contemporary nostalgic views, English life was generally brutal, decadent, violent, and vulgar. Societal evils included alcoholism; child prostitution; child labor; public executions for petty crimes, often with public dissections and burnings of the executed criminals; animal cruelty; and the presence of about eight thousand African slaves. While the Church of England gave a thin veneer of respectability to the upper class, the non-conformists or dissenters who were often the reformers- Methodists, Quakers, Moravians, etc.- often appealed to the lower and were generally “tolerated.”

Wilberforce’s Christian faith produced two “great objects” of his life. His first objective was to eliminate slavery within the British Empire.

In 1787, the Committee for the Abolition of the Slave Trade was organized and in short order, Wilberforce was asked to lead the efforts.  While Wilberforce was the public face of the abolition movement, an impressive team was assembled for support, encouragement, and action-

·       Henry Thorton, economist

·        John Wesley, Methodist evangelist

·        James Stephen- attorney & Wilberforce’s brother-in-law

·        Thomas Clarkson- Latin essayist & researcher

·        Hannah More- writer, poet, & playwright

·        James Ramsey- ship’s surgeon & Anglican priest

·        Sir Charles & Lady Middleton- naval officer & politician

·        Sir Joshua Reynolds- painter

·        Josiah Wedgewood- potter

·        William Cowper- poet

·        Granville Sharp- linguist, musician, & biblical scholar

·        Ottobar Cugoano- former slave & philosopher

·        Olaudah Equiano- former slave & writer

 

But Wilberforce’s most influential counselor was his second great love after Jesus Christ, his wife. Barbara Spooner had had a Christian conversion early in her life, and as a result, her parents were concerned about her “Methodist sympathies.”  When Barbaraa met William, it was the proverbial love at first sight. When they married in 1797, Barbara was 20 and William was 37. Their union produced six children.

The Clapham Circle reinforced the antislavery movement. The Circle was an informal community of evangelical Anglicans in the London suburb of Clapham, four miles from downtown. It included both residents and visitors, and had spiritual, intellectual, and activist dimensions. Mutual interests among the Circle’s members included Christian fellowship, abolition of slavery and the slave trade, and other reforms.

The Circle was conceived by John Thornton, whose sister Hannah married Wilberforce’s uncle, also named William.  John’s son Henry invited Wilberforce in 1792 to live with him and several others in a bachelors’ “chummery,” Wilberforce continued to live in Clapham after his marriage in 1797 at least for another decade,

Wilberforce also had key allies in the political arena. Among these were three prime ministers- William Pitt the Younger, William Grenville, Spencer Perceval, and a Member of Parliament, Charles Fox. But he also faced opposition from members of the royal family and from Banastre Tarleton, Member of Parliament and infamous British army officer during the American Revolution.

 

Wilberforce introduced a bill in Parliament in 1791` for the abolition of the slave trade. In 1807, the slave trade was finally abolished. And in 1815, slave trading was deemed a felony with punishment of 14 years in Australia. In 1823, the Anti-Slavery Society was formed. Finally, in 1834, 800,000 slaves were freed in the British Empire. The abolition was accomplished by the British government paying the slaveholders at value of 5 percent of Gross National Product (100billion pounds in 2016 rates).

In addition, the Royal Navy was tasked to help end the global slave trade until the 1920s. It has been estimated that several thousand Royal sailors and marines died from disease and injuries performing this duty. Thid was the beginning of end for socially acceptable slavery. Wilberforce also became a hero to many Americans, including Abraham Lincoln and Frederick Douglass, in their efforts to end slavery in the US.

In the later years of his life, Wilberforce turned his attention to the second great objective of his life, the reformation of manners-

1.     He introduced a bill to end the burning of women at the stake and selling corpses of hanged criminals for dissection

2.     He proposed sending teachers and missionaries to India, and ending female infanticide and the practice of suttee

3.     He sought to reduce the number of crimes punishable by hanging

4.     He opposed floggings in the army and navy, animal cruelty, and the use of “climbing boys” to clean chimneys

5.     He worked for Catholic religious freedom, and to improve conditions for orphans, widows, and single women

Wilberforce’s legacy in reforming the manners of civil society is not as well-known as his anti-slavery efforts, nevertheless his efforts in this arena were vital.  British society became more humane with civility and respect. Hanging offences were reduced from 200 to 8. In British India, the extreme native customs were eliminated. And the reformed habits and attitudes gave Britain a moral force in the anti-slavery movement.

Christians and others can learn some valuable lessons from Wilberforce-

·       Before advocating for reform in others, one must be personally reformed

·       Personal faith can effectively guide public policy

·       Systemic reform takes public and private partnership

·       Great causes take great amounts of time

·       Team up and build alliances

·       Create opportunities for small wins

William Wilberforce died July 29, 1833.  Despite his instructions for a private funeral, Parliament decreed a public service. He was buried in Westminster Abbey near hi friend, Pitt the Younger.